Adtran Netvanta 7100 – The Number You Have Dialed is not in Service

I have a love hate relationship with our Adtran Netvanta 7100 PBX.  It is an all-in-one type of device that serves as router, POE switch, and PBX.  What makes this device so awesome is the amount of features you get at a low cost when compared to other comparable devices.  The web based graphical user … Continue reading Adtran Netvanta 7100 – The Number You Have Dialed is not in Service

Symantec Endpoint Protection (SEP) 12.1.5 Antivirus Exclusion – Windows Server 2012 R2 – Citrix XenApp 7.6

Antivirus exclusions are an important step in deploying server based technologies.  Organization's performance needs are just as critical as security.  Antivirus protection on physical XenApp servers hosting applications and shared desktops can be a challenge when the appropriate exclusions are not set up because performance and availability can suffer drastically.  Some of the issues that … Continue reading Symantec Endpoint Protection (SEP) 12.1.5 Antivirus Exclusion – Windows Server 2012 R2 – Citrix XenApp 7.6

ADTRAN IP 706 / 712 Phone Blank LCD Screen

The LCD screen on two Adtran IP 712 phones recently went blank.   Other than having a blank LCD screen, the phones seem to be working fine; i.e., phone calls keep coming in and are able to be picked up.  The functionality of buttons was not tested. The Adtran IP 712 phones are accessible through … Continue reading ADTRAN IP 706 / 712 Phone Blank LCD Screen

XenApp 7.6 Slow Logon Performance – Hotfix ICATS760WX64009

On a XenApp 7.6 shared Server OS desktop, there is considerable lag when users are logging in.  During logon, sessions seem to hang for a good number of seconds on a black screen prior to being given access to the desktop. A simple way of improving slow logon performance on XenApp 7.6 shared desktop is … Continue reading XenApp 7.6 Slow Logon Performance – Hotfix ICATS760WX64009

Verify Symantec Endpoint Protection Manager Created Exception Policy is Applied to Client

Consider the following scenario: You recently deployed a couple of Citrix XenApp servers. You created a new group in SEP 12.1.5 manager and modified an exception policy to exclude individual files, extensions and processes from being harassed by SEP 12.1.5. Then, you created an unmanaged client install package using that new group so that the … Continue reading Verify Symantec Endpoint Protection Manager Created Exception Policy is Applied to Client