We recently acquired 30x HP t520 Thin Client. At this time, we’ve already set up our vdi solution (server) and we are trying to config our clients. Unfortunately, we can not update OS image. The download is very slow… and gets stuck, getting this message:
“Could not retrieve infromation from server”
I have found out the ftp adress for the .ibr image
[WES7E-32 Image 14WWZDCE301 English (Nov 2014)]
Description=WES7E-32 Image 14WWZDCE301 English (Nov 2014)
Release Notes: ftp://ftp.hp.com/ftp2/pub/tcimages/EasyUpdate/Images/7EZDCABA1109VIAFBedoc_flash.TXT
Image File: ftp://ftp.hp.com/ftp2/pub/tcimages/EasyUpdate/Images/7EZDCABA1109VIAFBedoc_flash.ibr
While updating the image for an HP T620 thin client, we received this same error. Thanks to the post above I was able to download the file manually from the HP FTP server. However, I’m now having trouble installing the image.